Improving Student Success

New York Tech applies Deming’s Model for Continuous Improvement to our practice of improving student success, and it is designed according to the following process and policy.

Process and Policy

1. Define the program’s educational goals pertaining to student success at their program level.
2. Select appropriate key performance indicators (KPIs) for each of the goals that can accurately measure the performance, motivate and direct actions, and identify opportunities for improvement.
3. Apply W. Edwards Deming’s improvement model to develop, test, and implement changes for improvement.
4. Hold an annual departmental review and planning meeting and focus departmental energy and effort on a couple of key performance areas each year to make CPI a sustained and manageable process.
5. The institution rewards improvement with recognition on CPI Day and provides resources for qualified projects (see financially supported CPI below).

Guidelines & FAQs (by section)

1. Articulate Educational Goals Pertaining to Student Success
2. Identify Student Achievement Data and Data Analysis Methods and Resources to Determine Obstacles and Challenges
3. Creating the Action Plan
4. Closing the Loop

Templates & Forms

CPI Student Success Plan Template

CPI Academic Dept Improving Student Success Report Template

CPI Committee Implementation Report Feedback Form – Student Success (Academic Departments)

Financially Supported CPI Projects

• An academic or administrative department determines that its CPI improvement initiative requires additional funding from the institution and submits a proposal.
• Approval of a financially supported CPI project is subject to guidance and a vote by the CPI Committee, based on project evaluation criteria.
• The vote will determine whether the project is recommended by the CPI Committee for funding.

Sample Timeline

• June: Draft proposal submitted to CPI Committee 
• June – October: Feedback on proposal from CPI chairs, data collection, etc.
• October: Proposal presented to CPI Committee  
• October – February: Feedback from CPI Committee provided
• February: Final CPI Committee vote on proposal

Financially Supported CPI Project Proposals and Voting Results